Why Women are D-I-Y-ing It for Themselves
Written by Paul Rogers - Content that Works
Ten years ago, if you encountered two women talking about nails, chances are they were referring
to the manicured kind. These days, if you stumble into the middle of a nail conversation between
two women, they are just as likely to be debating the benefits of galvanized vs. stainless steel
for repairing the back deck.
Long overlooked as remodelers and do-it-yourself-ers (DIYers), more and more women are picking up power
tools and putting them to use. Los Angeles-based Be Jane Inc. pegs the female home improvement market
as a $50-billion industry.
While women have always played a role in remodeling choices and room design, "what has shifted is that
women are taking on projects and doing them themselves. Now, they realize that this isn't rocket science,"
says Heidi Baker, co-founder of Be Jane, an online community "dedicated to serving the fastest growing
segment of the home improvement marketplace - women do-it-yourself-ers."
About 95,000 unique visitors came to www.be-jane.com in August to view content like animated how-to
tutorials, a power-tool glossary and step-by-step DIY projects. To come: an expanded online store, a
weblog for members to post their experiences with their own projects and a referral system for female
contractors. If the site continues to grow at a 35 percent rate, as company president and co-founder
Eden Clark expects, Be Jane will be looking at 350,000 unique visitors per month by December.
Be Jane is not alone in its efforts to target women. New York-based Barbara K Enterprises Inc.
(www.barbarak.com) features power tools and tool sets specifically designed for women by company founder,
author (Room for Improvement, Rodale Books, May 2005) and former contractor Barbara Kavovit. The tools
weigh a little less than average and feature grips sized to better fit women's hands, and come in stylish
carrying cases.
"This is all about areas where women have historically lacked confidence," says Kavovit, a single mother
and homeowner herself. "We are helping them get out of the kitchen and giving them the entree to be
independent; the basic knowledge to be self-sufficient."
Gender Gap
The key to serving the female DIY and remodeling market is to understand the differences between the
traditional male remodeler and the female - and there are significant differences.
"Women shop and buy in terms of getting projects completed; men think of stocking the tool shed," says
Kavovit. "Women think in terms of enhancing their homes. Men say, 'I need a new hammer.'"
In the kitchen, for example, where a man might be looking to install a new sink to replace a rusted one,
a woman might be asking, "How can I make the space more suitable for cooking, more usable, more
child-friendly, so it's a space where kids can sit and do homework while I make dinner?"
"It's not just the project itself, but how it affects their lives," says Eden Clark, president and
co-founder of Be Jane. Such gender differences are where, until recently, traditional home
improvement stores have done a poor job.
"The real key is fear. Many women think 'I can't do this' or 'I'm not supposed to do this,'" says Clark.
One of the main goals of the Be Jane and Barbara K websites are to get women over that fear. Baker and
Clark often receive comments like, "Thank you for providing a resource that women can relate to" or
"Finally, a place where I'm able to ask the 'stupid' questions."
"Women are afraid of asking, because if you ask a 'stupid' question at a lot of home improvement
centers, you're seen as not being able to do the project," says Clark.
Tooling Up
Despite the rapid increase in female DIYers, many women have little experience with remodeling
projects. The first time Baker and Clark installed crown molding, it took six hours to put up
30 linear feet.
"We found that when we did home improvement projects the first time, it took two to three times
longer to do it right, because we didn't have the right tools when we started," says Baker.
The second time they attempted crown molding, the two traded in their hammer and nails for a nail
gun - and installed 100 linear feet in less than half the time. When anyone uses the wrong equipment,
man or woman, they will have difficulty with the job. But women new to such work have a tendency to
blame themselves, which reinforces doubts.
"They think, 'It must be me. I must not be able to do it because I'm not strong enough,' when really
what they're lacking is the right tool for the job," says Clark.
Home improvement centers themselves are getting better at meeting women's needs, say the experts.
In addition to tools and "How To" websites, the Home Depot now offers "Do It Herself Clinics" specifically
for women.
Stephanie Barton, Human Resource manager for Home Depot in Mishawaka, Indiana, says, "Most of the women
that attend our clinics are new or first time homebuyers." Clinics are available quarterly at any Home
Depot and are free of charge and generally held in the evenings on weekdays to better fit working
women's schedules. Some past clinics have covered projects such as making over your kitchen and
how to repave your driveway. To find out more go to www.homedepot.com or visit the local store
near you.
"We see a definite difference in how home improvement retailers and product companies are addressing
the market. One-and-a-half years ago, we didn't see it," says Clark. "Now there is more awareness
that this is a viable audience. They are definitely shifting."
Companies like power tool manufacturer Ryobi Technologies Inc., Anderson, South Carolina, are doing
"a terrific job" of targeting the female market, says Clark, by advertising directly to women and
providing a range of tools for beginner and intermediate DIYers. According to a 2003 Ryobi survey,
nearly 90 percent of women polled said they would be happy to receive a power tool for Mother's
Day. (In 2003 at Amazon.com's hardware site, Mother's Day sales of power tools equaled Father's
Day sales.)
This summer, American Standard, the big supplier of kitchen and bath products, launched a "for women
only" marketing effort to help women plan and undertake plumbing projects. A 12-page guide features
kitchen and bath designs, with ideas for choosing and installing sinks, toilets, faucets, bathtubs,
whirlpools and showers. The company even held a contest and selected "American's Sexiest Plumber" to
serve as a spokesperson: Lori Sardinha-Costa, a real plumber from Fall River, Massachusetts.
"American Standard helps empower women to do it themselves," says Sardinha-Costa. "Few things add as
much value and enjoyment as a bathroom or kitchen remodel in which you do all or part of the work
yourself. Even a simple fix-up, such as installing a new faucet, can make your home a better place
while adding to your own sense of accomplishment."
Mass Market
The trend is not expected to stop anytime soon. The market is feeding itself. The proliferation of
"shelter" magazines - such as O Home, Natural Home and Dwell - clearly target women and expose them
to more remodeling and decorating ideas. Plus there simply are more women in the market with more
money to spend.
It's pure demographics, says Cynthia Cohen, president of Strategic Mindshare, a retail consulting
firm based in Miami. On the one side, "women are living longer than men do and are more active in
their senior years." And on the other side, "young women are marrying later and buying their own
home in their early working years."
Nearly 20 percent of the homes sold in 2004 were sold to single women, according to the National
Association of Realtors, Chicago. That contrasts with 10 percent sold to single men. From 2004-2010,
the number of single female homeowners will rise from 17 million to 30 million, a 76 percent increase,
according to Fannie Mae, Washington, D.C. By 2010, 28 percent of households will be headed
by women.
These are independent minded people, used to doing things for themselves. Home repair and remodeling
means more to such a demographic. It's more than installing a sink or a dimmer switch.
"They want to save time and money and have the confidence to do it themselves. They don't want to
have to rely on others and want to lead that independent lifestyle that we all strive for," says
Kavovit.
When a woman completes a remodeling or DIY project, "it results in an overall sense of accomplishment
that they carry everywhere," says Baker.
Adds Clark, "When you change your home, you change your life."
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